Our trainers are long time consultants of the product, and come with industry experience in the subject. Since technology does not remain a core forte of the geeks, we have designed our training in such a way that every stakeholder can contribute to the cause.
Our training is categorized into three segments:
• Overview of the product: targeted towards Business User, Management and new entrant to CRM. It covers
Overview of the product
How to derive value from the product
Overview of data
How your security can be maintained
Overview of out of box reports
Small UI level configuration changes
• Data handling: targeted towards personnel who need to understand the data to be fed in or move out of Siebel
Overview of data model in Siebel
How to load data – basic
How to retrieve data – basic
Siebel/Oracle best practices in data management
• Detailed training on Siebel
Primarily aimed for technical support team and developers
2-week version, 3-week version, 4-week version with increased depth in knowledge
Comes with a prerequisite of having IT background (basic understanding of any programming language)
Apart from this, we also provide training on a specific feature in Siebel and answer technical queries. Cost of this varies with time and agreed Service Level Agreement on responses/solutions/accesses provided.